Privacy Policy

What we collect

When you call (423) 872-2485 or submit a form on this site, we collect the information you provide: name, phone number, email address, property address or area, and your description of the mold concern. Calls may be recorded for quality and record-keeping; you'll hear standard notice where required. The site also collects routine analytics data (pages visited, device type, approximate location) through Google Analytics.

How we use it

For exactly one commercial purpose: connecting you with a single independent local mold remediation contractor who can provide your free inspection. We share your contact information with that one contractor — not with lead marketplaces, not with multiple bidders, not with data brokers. We may also use your information to follow up on your request, maintain business records, and improve the site.

What we never do

We do not sell your personal information. We do not share it with more than the one contractor handling your referral. We do not send marketing email lists or robocalls. Contacting us requests a referral; it does not sign you up for anything else.

Analytics and cookies

This site uses Google Analytics (GA4) to understand how visitors use our pages. Analytics cookies are set by Google and can be blocked in your browser without affecting your ability to call or submit the form. We do not run advertising pixels or remarketing tags.

Your choices

You can ask us at any time what information we hold about you, ask us to correct it, or ask us to delete it, subject to records we must keep for legal or accounting reasons. Email or call the number above and we'll handle it directly. If you've been connected with a contractor and prefer they not follow up, tell us and we'll pass that on immediately.

Children

This site is intended for homeowners and adults; we do not knowingly collect information from children under 13.

Changes

If this policy changes, the new version will be posted here with an updated date. Material changes to how referral information is shared would be reflected prominently on this page.

Questions: (423) 872-2485.